Ring Resize Request

$   $0.50
Ring Resize Request
Ring Resize Request

Ring Resize Request

$   $0.50

Your Melanie Casey ring doesn’t fit perfectly? We’re here to take care of you.

You’ve come to the right place if you need to resize your ring. But first...

Have you used one of our sizers to determine the correct size you need? If not, please use our free Plastic Ring Sizer and/or our Perfect Fit Ring Sizer before you submit this resizing request to avoid having to do it all over again. (Be aware that each subsequent resizing compromises the integrity of the piece.)

Our resizing service is free! You just pay for shipping—you send the ring to us, and the $10.50 you’ll see at checkout covers the return shipping. (Click the Mailing Instructions tab below for details.)

Our current timeline for resizing requests is 4 weeks from the time we receive your ring.

Step 1: Email Us

Start by emailing us at questions@melaniecasey.com to let us know you plan on shipping us your package so we can plan accordingly.

Step 2: Prepare for Shipping

Get a good box and some cushioning material, or a padded mailer. Put your item in there and make sure it can safely withstand all the travel.

Step 3: Write the To and From

Write our address on the package:

Melanie Casey

Client Services

18 Red Spring Road, Suite 102

Andover, MA 01810

And please be sure to indicate your name (and order number, if applicable) clearly somewhere on or in the package. You will not receive a shipping label from us.

Step 4: Send it Through Your Preferred Shipper

There are three very important things you need to do at the mail courier’s office before you say bon voyage:

    • Require the addressee’s signature for the delivery.
    • Fully insure your package so that it matches the full value of your ring.
    • Get a tracking number for your package.
      Note for International Clients: You are responsible for all shipping fees, including any and all customs charges that may apply. Many countries claim not to charge for this kind of service. However, if they charge you anyway, you are still responsible to pay those fees. Please read our Shipping and Packaging information for complete details.


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