THANK YOU FOR YOUR INTEREST IN EMPLOYMENT WITH MELANIE CASEY!

Please send cover letter, resumé and any other requested materials with the job title in the subject line to jobs@melaniecasey.com

We ask that you do not reach out via phone calls or messages over social media, as they will not be received by the proper department.

WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING POSITIONS:

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JOB TITLE: Operations Assistant
DEPARTMENT: Commercial
REPORTS TO: Senior Manager of Operations
EFFECTIVE DATE: October 2023 - January 2024 with possible extension

Details, details, details! We are looking for a candidate who can manage short term projects and tasks across 3 teams (Manufacturing/Supply Line/Shipping).

Candidates interested in pursuing this role must be effective organizers and communicators, and able to demonstrate these attributes in their previous professional experience. Our ideal applicant is detail-oriented and a self-starter. Someone who gives and receives feedback in a clear, concise, and friendly manner will be a great fit for our energetic culture.

This is a part-time, on-site, position located in our Andover, MA studio. Role is Monday-Friday, preferred hours are 11am-3pm and our studio hours are 8am-4pm. This role will be compensated $17.00/ hour.

Possible Job Duties/Responsibilities:
● Efficiently and accurately pack and send shipments for online orders and internal items.
● Pre-assemble and prepare shipping materials as needed
● Put together and ship promotional items
● Organize inventory before and after client appointments and photoshoots
● Tag and verify tags regularly on our sample set
● Assist Supply Line Specialist in fulfilling stone and sample photo requests for clients
● Assist Supply Line Manager with daily tasks
● Unpack and organize shipping materials
○ Some lifting required
● Manual data entry

Required Qualifications/Skills:
● Exceptional organizational skills sufficient to prioritize and complete assignments and projects
independently, while balancing competing needs and attending to detail.
● The ability to adhere to schedules and meet deadlines as directed.
● The ability to thrive in a fast-paced environment.
● Serious about work quality, but otherwise relaxed and easy-going (we like to have fun here!).
● The ability to receive direct feedback in a positive manner.
● A positive attitude and self-starter with the ability to perform with little direct supervision.
● Knowledge of Gmail, Slack, Monday, Shopify, a plus

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JOB TITLE: Marketing Manager
DEPARTMENT: Marketing
REPORTS TO: Vice President of Commercial Business
EFFECTIVE DATE: September 2023

Melanie Casey Fine Jewelry, an independent fine jewelry manufacturer headquartered in Andover, MA is a growing company with an authentic culture of integrity, respect, and creativity. This is a full time, remote position which can be located anywhere in the US; engagement and collaboration during the core work hours are expected with the flexibility of a home office. Melanie Casey offers a supportive work environment and a full range of benefits including generous paid time off, traditional insurances, paid parental leave, professional development, 401(k) with immediate vested matching as well as employee discounts and spontaneous team fun. This role will also likely be invited to visit our studio just outside of Boston as needed.

Melanie Casey is on the lookout for a Marketing Manager to learn with us as we take on the next phase of our marketing endeavors. We're seeking a candidate with a proven history of leading a team through projects that align with business objectives. Our Marketing Manager will be responsible for important functions as we continue to grow:
1. Learn from our current successes in marketing and use that insight to lead the marketing team. They will function as a voice for the leadership team’s vision for the company’s marketing and branding.
2. Help us develop a social-first marketing strategy and build a team in support of this goal.
3. Manage and help build the social media, ecommerce, and creative marketing teams, ensuring that content is utilized carefully and strategically.

What You'll Do:
● Alongside the leadership team, develop and implement creative marketing strategies across various channels to boost brand visibility, customer acquisition, and revenue growth.
● Lead the marketing team, driving them to accomplish marketing objectives and ensuring alignment with company goals. This includes providing mentorship and development opportunities to help team members thrive, in addition to management responsibilities like weekly check-ins, team meetings, etc.
● Scale marketing efforts rapidly in line with the company's growth goals.
● Provide clear guidance to the marketing department and cross-functional teams to ensure alignment with company objectives.
● Oversee the development of compelling content and campaigns across various mediums such as email, website, social media, advertising, etc.
● Collaborate with stakeholders across the organization to align marketing and business objectives.
● Utilize analytics and audience insights to optimize marketing targeting and spending for maximum ROI.
● Stay informed about marketing and industry trends, platforms, and best practices.

Who You Are:
● You have several years of marketing management experience leading high-performing teams. If you haven’t led a full team, that’s okay; attitude matters as much as experience.
● Speaking of attitude, we work best with folks who have a no-ego approach to work. You look for the best idea, even if it’s not your own. You learn from others with humility.
● You are an expert in social media marketing and leveraging organic reach. We know the world of social media is ever-evolving, and “I don’t know, but I will find out” is an acceptable answer when it comes to new trends and features. Above all, you are obsessed with social media and its potential for business growth.
● You have an editor’s eye when it comes to copy and visual assets. You’re prepared to be the final eyes on all marketing work, ensuring it’s as perfect as it can be before presenting it to the leadership team.
● You have a data-driven mindset with the ability to derive insights and optimize based on metrics.
● You have a background in marketing for luxury brands, or at least a strong interest in and understanding of high end goods and trends.
● Solid understanding of SEO principles, digital marketing, asset management, graphic design, and photography.
● You are a strong communicator and relationship builder across functions.

What You Can Expect:
● Within the first 30 days, you'll meet with the executive team (your direct manager, the VP of Commercial Business, and the president of the company) often to learn how we do things and how we think about marketing and branding. You’ll be a sponge, absorbing the ins and outs of our processes so you can take over leading the team. You’ll develop an eye for our branding guidelines and learn to speak the language of marketing at Melanie Casey.
● By 60 days, you'll have a solid understanding of our marketing strategies and start leading the marketing team. This role will not be autonomous; we work together on strategy so you can spearhead execution for your team. You’ll learn alongside the rest of the team as we approach a social-first marketing philosophy. You’ll also learn your team: their strengths and opportunities for growth, as well as what each team member needs to be successful.
● By 90 days, you'll fully integrate into the team, overseeing the development of marketing campaigns and strategies, and start making a significant impact on our company's growth. You’ll help us hire more people to complete the department and initiate our social-first marketing philosophy.

More about Melanie Casey Jewelry:
At Melanie Casey, our mission is simple: Customer care drives every decision. This is important for you to know, because our marketing efforts are done with this mission in mind.
Our vision as a company is to provide extraordinary care and beautiful designs to our clients, so they can tell their own stories through jewelry. As our Marketing Manager, it’s your job to tell the company’s story through branding and messaging, but you will always be looking for the most important stories of all: our clients’ stories.
It’s important to us that we hire a Marketing Manager who is a fit for our work
culture, our values, and the job itself. Please read our values carefully to make sure we’re a good fit for you, too:

At Melanie Casey Jewelry, we value...
...integrity. We don't take shortcuts and we don't compromise. We uphold high
standards and reliably make decisions that are in support of our standards.
...caretaking. “What will benefit our client most?” is the first question we ask when we make decisions. Extraordinary customer care is our first and most impactful priority, and we likewise care for our own team members with connectedness and joy.
...intentionality. Our designs are created intentionally, with every prong and accent diamond serving a purpose. Similarly, our interactions with each other and with our clients are done with intention, never haphazardly.
...flexibility. The only constant is change. We are consistently flexible, pivot regularly, and hold "the way it's always been done" in contempt.
...innovation. Historical limitations placed on design, execution, and processes are obsolete. We never stop innovating and we seek new ways of doing things because creativity is not limited to design.
...accountability. We own our choices and actions, and take responsibility for the
outcomes we produce without blaming external circumstances or other people.
...collaboration. We work together to find the best solutions. We are open minded and ask questions, and we rely on combined knowledge to produce the best results.
...improvement. We are never satisfied with the status quo. We seek out new
technologies and systems to improve efficiency and client experience.
...growth. Stagnation is not an option and we operate with a growth mindset in all
we do. We provide an environment of professional development for our team and
work to increase our presence in the fine jewelry industry.

Jewelers who accept this position will need to be comfortable communicating via email, with limited training and oversight. Ideal candidates require a careful, measured attention to detail, as each piece must pass our rigorous inspection process. Offsite jewelers must operate under minimal supervision and be capable of self-critiquing their own work with an inspector’s eye. 

Our offsite jewelers enjoy the following perks: 

• Set your own schedule 
  
• As an independent contractor, you get to be your own boss
  
• Have your questions answered by our fabulous onsite team who are dedicated to excellence in jewelry making, team work, and communication
  
• Keep the gold scrap from working on our product
  
• Upon completion of our onboarding period, you will be eligible for a significant quality bonus. 

Your responsibilities:

• Must be able to execute all products in our line. Our full product line can be found at www.melaniecasey.com.
  
• Must have the ability to bring a raw casting through to the final perfect product, ready to deliver to our clients. This process includes cast cleaning, sizing, stone setting, polishing, and quality checks.
  
• Setting: we use the Leica A60 microscope in our shop and recommend candidates use a bench microscope outfit in their shop
  
• Ring sizing: exact “spot-on” sizing up and down of our delicate 1.2mm ring bands
  
• Polishing: carefully executing a bright mirror finish without reducing the metal or prong material on our delicate pieces
  
• Earring post assembly that is centered and straight
  
• Stone setting: prong-set round and fancy cuts, and a lot of small melee prong setting. All stones must be tight, straight, and without any shifting whatsoever. Please note that many of our designs feature two prong settings which are particularly unforgiving to set.  
  
• Ability to be extremely critical of your work and able to perform self-quality checks.
  
• Excellent written communication skills are required for this role. You must be able to communicate with our in-house team regarding quality, questions, and anything that needs further attention on every work order.
  
• Use our Specifications sheets to achieve optimal results.
  
• A willingness to learn the Melanie Casey way of doing things so that we can achieve consistent results across all of our jewelers.
  
• Access to a laser welder is a plus, but not a requirement.
  
• This role will not be required to cast, hand-fabricate from sheet, or design. This role will exclusively make finished jewelry from a casting.
  
• The candidate should be an exacting quality-focused jeweler who has mastered working in gold and advanced stone setting. This person should be capable of learning how to produce our entire product line with minimal instruction.
  

The Details:

• This is an independent contractor position. Benefits will not be offered and you will receive a 1099.
  
• Pay is based on a piece-rate with access to a regular and significant quality bonus after the completion of our bootcamp period. 
  
• During our onboarding period, we will work closely with our jewelers to provide frequent, detailed, and specific feedback on finished work.
  
• We work exclusively in 14k gold and 950 platinum. As part of compensation, this team member will be able to keep and refine all scrap metals.
  
• Our off-site jewelers will be required to purchase and maintain their own bench and tools. Tools and materials costs will not be refunded. The contractor is responsible for purchasing their own bench equipment such as solder, flux, gas, and any flex-shaft tools including polishing and sanding mandrels. We will supply the castings, findings, gold wire for resizing, and all diamonds and gemstones.
  
• Shipping costs to and from the off-site jeweler will be at the expense of Melanie Casey Jewelry.
  
• Our off-site jewelers must be located in the continental USA.
  
• This role will require a commitment that is equivalent to a full-time job. Our contractor does have a manager and is treated as part of our team. This is not a part-time commitment that can be accomplished on weekends.
  

Requirements to Apply:

• Must have professional experience working in fine jewelry.
  
• Degree or completed certificate in metalsmithing is required.
  
• Candidates must be located in the USA, with access to a computer and dependable WiFi. 
  
• Candidates must be able to ship and receive fine jewelry deliveries.
  
• Must have a bench with a flex shaft and torch in your studio.
  
• Self-driven and organized.
  
• Able to meet deadlines.
  
• Must have a long-term commitment to this position.
  
• Background checks and reference calls will be completed prior to acceptance for this position.
  
• We do require candidates to pass a bench test to demonstrate proficiency in the listed required skills. To secure the position, candidates must ace all three rounds of bench testing and demonstrate excellent communication skills throughout the hiring process. This will be conducted through the mail.
  

Due to the limitations of training off-site staff, all applicants must be able to work independently and without oversight. If you are looking for a more robust opportunity with lots of training in things like stone setting, please apply to our full-time Bench Jeweler role in our Massachusetts-based manufacturing facility!

When applying, include the following:

1. Resumé

2. Portfolio: This must include photos or links to recent work you personally executed and an explanation of what work you did for each example. (If photos are not provided, we will not consider your application.)

3. Cover Letter: Tell us about your work experience, skillset, and why you would make a great member of our off-site jeweler team!

Applications that are missing any of these three elements will not be considered. 

We ask that you do not reach out via phone calls or messages over social media, as they will not be received by the proper department.

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