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Delicate designs in timeless settings, from our hands to yours. Questions? We're here to help.

We are always looking for talent!  If you think you would be a great fit for the Melanie Casey team, please submit your resume to jobs@melaniecasey.com with a cover letter explaining your unique qualifications. 

Operations Specialist – Full Time

Do you hate to be bored at work? Would you thrive in a lively and energetic environment where your job was to organize all the chaos? We have the job for you!

Here are at Melanie Casey, we make all of our fine jewelry in-house, and we are seeking a full-time Operations Specialist. You will be at the center of it all, facilitating the communication between our jewelers, shipping department, customer service team, graphics department, photographer, and the customers themselves. Rush order? You’re on it, seeing it through to production and out the door a week in advance. Wrong address? No problem, you have reached out to the client to notify them that UPS is redirecting their package. Inventory nearly sold out? Don’t worry, you’ve already made sure those are in production and will be ready in no time!

You will be responsible for maintaining accurate inventory for finished products and raw materials, contacting customers and coordinating orders from start to finish. Your job will be to keep our product line and raw materials stocked, organized, in line, and in check!

The successful candidate will assist the Operations and Shipping teams as well as support general office needs. Specific responsibilities will include:

  • Communicate clearly and effectively to all internal departments
  • Oversee orders from order placement to production, through to final delivery, ensuring accuracy and efficiency as they advance through the process
  • Organize finished orders for shipment
  • Support in keeping our product line and raw materials stocked and organized
  • Fill in for shipping department when needed
  • Professionally email with clients about order and shipping changes
  • Assist in maintaining the team calendar
  • Organize, label, and file loose gemstones and diamonds
  • Clean and prepare the showroom before and after appointments
  • Greet clients during open showroom hours and appointments
  • Sign for, open, and process returns and repair requests
  • Generally keep production on track and running smoothly so our jewelers can focus on making jewelry
  • General help where needed for things like taking out the trash, running the dishwasher and watering the plants
  • Run errands as needed (note that this role may require some driving during the day)

This is a varied role that changes daily within a lively and energetic environment. To be a great candidate, you must demonstrate the following qualifications:

  • Strong written and verbal communication skills
  • Resourceful self-starter capable of working independently and in team settings
  • Ability to establish priorities, meet deadlines and handle multiple competing tasks and demands
  • Excellent organizational skills
  • Strong attention to detail
  • Tech savvy with the ability to work in multiple databases at the same time
  • Punctuality
  • A willingness to help wherever needed; no job is too big or too small
  • A desire to contribute ideas and suggest best practices
  • An interest in fine jewelry and e-commerce

To apply, please submit your resume and a cover letter with the following:

  • First, introduce yourself!
  • Why, specifically, are you applying for this position?
  • What skills and abilities do you have that will be uniquely suited to this position? Share examples of how you have leveraged these successfully in a professional setting.
  • What does it mean, to you, to be organized?
  • Lastly, please submit a bulleted list of the top five items from this job description that you believe you will excel at most.

Based in our North Andover, Mass. manufacturing studio, this full-time position is 40 hours per week Monday through Friday with occasional Saturday overtime available. Pay rate will range based on experience.

A cover letter and updated resume are required to be considered for this position. To submit your resume and cover letter for consideration, email jobs@melaniecasey.com.

Bench Jeweler - Full-Time, Goldsmith and Stone Setter

Melanie Casey is seeking a master goldsmith to join our team of bench jewelers! This full-time position will be responsible for cast cleaning, ring resizing, and stone setting. This position will be Monday to Friday, 40 hours per week with optional over time.
Skills required:
  • Gold soldering
  • Casting cleaning and polishing
  • Stone setting: flush, bezel, prong
  • Ability to undercut seats in challenging small settings.
  • Ring resizing
  • Professional experience as a bench jeweler is required
A little bit about us at Melanie Casey: 

Our fine jewelry collection is entirely handmade here in our North Andover, Mass studio. We work in 14k gold and occasionally work with platinum. Training will be provided for our tricky and delicate product line. We believe in the benefits of technology and quality tools to produce the best possible quality of craftsmanship, so our jewelers have access to some of the best technology in the industry. We operate in a paperless environment with each jeweler working from their own dedicated iPad, and we are always looking to become more streamlined and productive.
The bench jewelry position will be full time, 40 hours, Mon-Fri. Optional overtime is typically available. Pay rate will range based on experience. Retirement plan with matching is available for all employees.
Tasks of the job include cleaning up castings, resizing and hand polishing using various mandrels in the flex shaft. We do not have a polishing buff, so nobody ever gets stuck at a polishing machine for the day! Since this is a production environment, cast cleaning and polishing will always be part of the job, but this position will also be expected to do stone setting. Every day is different so our ideal candidate will be willing to take any project in the shop, whether it be cast cleaning, stone setting, or wash out duties.
This position is ideal for someone who wants to be in production jewelry as a long-term career, and will be able to take advantage of the combined years of business and jewelry-making experience at Melanie Casey. We are looking for patience, enthusiasm, and the willingness to go the extra mile to learn a new skill.
A cover letter and updated resume are required to be considered for this position. In your cover letter, please let us know why you are a great fit for this position!
To submit your resume & cover letter for consideration, email jobs@melaniecasey.com
 

Bench Jeweler - Full-Time, Entry Level

Melanie Casey is seeking a detail-oriented bench jeweler, who is eager to learn!  This full-time position will be responsible for ring resizing, post and necklace assembly, and bringing raw castings to a final polish.  This position will be Monday to Friday, 40 hours per week with optional overtime.   
Skills required:
  • Gold soldering
  • Ring resizing
  • Sprue removal
  • Cleaning and polishing castings
  • Willingness to learn and adapt to a fast-paced production environment
A little bit about us at Melanie Casey:
Our fine jewelry collection is entirely handmade here in our North Andover, Mass. showroom and studio.  We work in 14k gold right now and occasionally work with platinum.  Our shop is very small, but we are growing rapidly.  Training will be provided, led by our highly skilled head jeweler who has many years of experience and an impressive background.  We believe in the benefits of technology and quality tools to produce the best possible quality of craftsmanship, so our jewelers have access to some of the best technology in the industry.  We operate in a paperless environment with each jeweler working from their own dedicated iPad, and we are always looking to become more streamlined and productive. 
   
The bench jewelry position will be full time, 40 hours, Mon-Fri.  Optional overtime is typically available.  Pay rate will range based on experience.  Full benefits, including health insurance, paid time off and retirement plan with match, are available for all employees.
Tasks of the job include removing sprues, grinding and cleaning up castings, and hand polishing initially.  We do not have a polishing buff, so nobody ever gets stuck at a polishing machine for the day!  Since this is a production environment, cast cleaning and polishing will always be part of the job, but as the role continues, we will add more training.  Even though it will take a long time, the ultimate goal is to have every jeweler trained to bring a design from raw casting, to sizing, stone setting, and polishing.  Pay will be based on experience and skill set.  
This position is ideal for someone who wants to be in production jewelry as a long-term career, and will be able to take advantage of the combined years of business and jewelry-making experience at Melanie Casey.  We are looking for patience, enthusiasm, and the willingness to go the extra mile to learn a new skill.
 
A cover letter and updated resume are required to be considered for this position. In your cover letter, please let us know why you are a great fit for this position!
To submit your resume & cover letter for consideration, email jobs@melaniecasey.com
 

Bench Jeweler Apprenticeship - Full-Time

Here at Melanie Casey, we love those who work to make their dreams come true. Melanie herself started working in the jewelry world with a little training and a lot of drive. We recognize the barriers that exist when it comes to getting started in this business, and we want to create an opportunity for the right individual to join our team as a bench jeweler. We are seeking applications for our Bench Jeweler Apprenticeship program.

Bench Jeweler Apprenticeship

Do you possess a fine eye for detail and an immense amount of patience? If you have always wanted to be a bench jeweler but lack the education and training to make your dream a reality, Melanie Casey invites you to apply to be our Bench Jeweler. This is a paid position, with a year-long training commitment before the bench apprenticeship begins, in our studio in North Andover, Mass.

At the start of your work here, you will be our Wash Out Specialist, taking charge of cleaning the jewelry, maintaining our polishing and cleaning equipment, and working with our polishing machine, the Murua machine. This is a very challenging task, and most suited to someone with a lot of patience and attention to detail.

As you work for one year as the Wash Out Specialist, you will have access to all of our shop tools - including your very own bench. After hours, you are encouraged to explore the craft of fine jewelry making and refine your skills. You will also have access to the knowledge and many years of experience of our fine jewelers, including Melanie herself. You will be able to sit in on all quality control meetings and demonstrations in our studio. The goal is for you to learn, practice, ask questions, and refine your making skills until you are ready to move on from Wash Out Specialist and into a bench jeweler apprenticeship at the conclusion of the year. If we determine that you are ready, we will invite you to join the team as a full-time bench jeweler.

Experience required:
  • You do not need to have any professional experience or education with jewelry. This is an opportunity to fast-track that process and learn.
  • You must have a previous interest in jewelry making. If you have taken a class or two relating to jewelry or metal fabrication and know you love fussy, detailed work, this may be a great position for you. This is not a design job, and you will not be designing pieces - you will be learning how to make them.
Skills required:
  • Knowledge of the skills required for jewelry making
  • Extreme attention to detail
  • Able to manage chaos 
  • Enjoy repetitive tasks
  • Patient and able to manage demanding projects
  • Able to handle chemicals and small parts in a safe and organized manner
  • Responds well to constructive criticism 
  • Flexible and able to adapt to an ever-changing workflow
This is an unheard-of opportunity in the world of fine jewelry, as most shops require a four-year degree and experience to start on the bench. As such, we will be extremely selective in our choice of a candidate. The most important factors we will consider are your self-motivated drive and your willingness to learn.

To start the application process, please answer the following questions and submit it along with a cover letter, resume, and references to jobs@melaniecasey.com. We will be performing background checks on candidates, and will require one written recommendation during the second phase of the application process.
  • What makes you interested in our Wash Out Specialist/Bench Jeweler Apprenticeship Program?
  • What skills and abilities do you have that will be uniquely suited to this position?
  • Please describe examples in your professional or personal life in which you exhibited patience, perseverance, and a drive for success.
If your progress meets our expectations after the one-year commitment, you will be invited to become our Bench Jeweler Apprentice.