Resources

Resources

Production

Production Time

Product times are specific to each piece. Please see individual product pages for estimated production times. Most of our pieces require several weeks for sizing, polishing, and making sure your jewelry is perfect. We do keep some pieces in stock in our Ready-to-Ship collection, and those pieces can ship within 5 days. If you need to meet a specific deadline, please contact us. We may not be able to accommodate every request since sometimes the production process cannot be rushed, but we’ll definitely do our best! (Note that rush orders may require payment for upgraded shipping.)

Limited Edition and Out-of-Stock Designs

We cannot guarantee availability for any of our designs. Our one-of-a-kind pieces sell out quickly. If you are interested in re-creating a sold-out design, please reach out to our customer care team to inquire.

Custom Designs

We specialize in handcrafting a wide variety of unique and made-to-order pieces. Melanie is careful to ensure that each element of the design is intentional and meant to enhance the beauty and structure of the piece, so in general we do not make stone substitutions or changes to our designs. We do accept certain custom design requests with a budget of $30,000 or higher, depending on Melanie’s availability. Talk to one of our Customer Care Specialists about diamond upgrades and custom inquiries.