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Product times are specific to each piece. Please see individual product pages for estimated production times. Most of our pieces require 3 to 5 weeks for sizing, polishing, and making sure your jewelry is perfect. The production time for made-to-order pieces is usually 3 to 4 or 6 to 8 weeks, depending on the piece.
If you need to meet a specific deadline, please contact us. We may not be able to accommodate every request since sometimes the production process cannot be rushed, but we’ll definitely do our best! (Note that rush orders may require payment for upgraded shipping.)
Limited-Edition and Out-of-Stock Designs
We cannot guarantee availability for any of our designs. They sell out often, and we do our best to restock pieces as quickly as we can. We only produce a few of each limited-edition design. Due to limited stone availability, we cannot take special orders once they sell out.
Contact us to be added to a waiting list for any design that’s out of stock. If we restock that piece or something similar, you will be the first to know.
Currently, we are not accepting custom design requests. We don’t sell our settings alone, without stones set by our jewelers. And we don’t offer engraving services or rhodium plating.
If you are interested in repurposing your heirloom diamond into one of our designs, please reach out via email to inquire about the availability and limitations of this service. Please note: we are able to repurpose focal diamonds, but cannot use client's melee diamonds or gold.