Step 1: Email Us Start by emailing us at questions@melaniecasey.com to let us know you plan on shipping us your package so we can plan accordingly. Step 2: Prepare for Shipping Get a good box and some cushioning material, or a padded mailer. Put your item in there and make sure it can safely withstand all the travel. Step 3: Write the To and From Write our address on the package: Melanie Casey CorpATTN: Repair/Resize Services Department18 Red Spring Road, Suite 102Andover, MA 01810 And please be sure to indicate your name (and order number, if applicable) clearly somewhere on or in the package. You will not receive a shipping label from us. Step 4: Send it Through Your Preferred Shipper There are three very important things you need to do at the mail courier’s office before you say bon voyage: Require the addressee’s signature for the delivery. Fully insure your package so that it matches the full value of your ring. Get a tracking number for your package.
