Help - Ordering from melaniecasey.com

Payment

We require payment in full before production can begin and before jewelry can be shipped.

• Accepted forms of payment on melaniecasey.com: All major credit cards, as well as PayPal
• We do not accept wire transfers nor personal checks.

Canceling an Order

If you need to cancel your open order, please get in touch with us as soon as possible. Email questions@melaniecasey.com.

• Cancellation requests must be requested within 48 hours of order placement. Our jewelers begin the sizing and polishing process as soon as your order is placed, so any cancellation requests after 48 hours will be considered a return and all return policies will apply.
• We will refund you in full for your canceled order, however deposits, rush fees, and partial payments are non-refundable.