FAQ - Shipping Questions

Can you ship my purchase in an unmarked package to keep it a surprise?

We love surprises! Due to insurance restrictions, we have to include “Melanie Casey” as the return address.

Looking for a workaround? Consider sending it to your workplace or a friend’s house. As long as an adult is present to sign for your package, we can ship it to any permanent address.


I can’t be there to sign for my package. What should I do?

No problem. Just shoot us an email at questions@melaniecasey.com, and our shipping coordinator can help you redirect your package or have the nearest UPS sorting facility hold it for you. (Important Note: Due to insurance restrictions, we have to handle the redirecting and communicating with UPS for you.)