We're Hiring!

We are always looking for talent!  If you think you would be a great fit for the Melanie Casey team, please submit your resume to jobs@melaniecasey.com with a cover letter explaining your unique qualifications. 

 

Operations Administrator - Full-Time

Posted September 18, 2017

Do you hate to be bored at work? Would you thrive in a lively and energetic environment, where your job was to organize all that chaos? Well… we have the job for you.  

Here at Melanie Casey, we make all of our fine jewelry in-house, and we are seeking a team member to coordinate all of the operations.  You will be at the center of it all, facilitating the communication between our jewelers, photographer, graphics department, shipping department, customer service team, and the customers themselves.  Rush order?  You’re on it, seeing it through production and out the door a week in advance.  Wrong address?  No problem, you have reached out to the client to notify them that UPS is redirecting their package.  Inventory nearly sold out?  Don’t worry, those are already in production and will be ready in no time!  

You will be solely responsible for maintaining accurate inventory for finished product and raw materials, managing wholesale clients, calling and emailing customers, and coordinating orders from start to finish.  Your job will be to keep our product line and raw materials stocked, organized, and perfectly in line and in check!  

 

Responsibilities will include:

  • Communicate clearly and effectively to all internal departments

  • Oversee orders from order placement, to production, through to final delivery

  • Organize finished orders for shipment

  • Fill in for the shipping department whenever needed

  • Professionally email with clients

  • Organize, photograph, and post on social media

  • Maintain the team calendar

  • Organize, label, and file gemstones and diamonds

  • Make our handmade marketing materials (business cards etc)

  • Clean and prepare the showroom before and after appointments

  • Greet clients during open showroom hours and appointments

  • Generally keep the shop stocked, organized, and running smoothly so our jewelers can focus on making jewelry!

  • Stock the pantry and order all office supplies, shipping materials, and packaging before we run low

  • Sign for, open, and process returns and repair requests

  • Pay bills and run errands (note that this role will require some driving during the day)

  • General help where needed for things like taking out the trash, running the dishwasher, and watering the plants

 

To be a great candidate, you must have the following:

  • Experience working in an office environment

  • An interest in the fine jewelry industry

  • Extremely organized

  • Strong attention to detail

  • Fast typer and comfort working on a computer in many databases at once

  • Punctuality

  • A willingness to help wherever needed, no job too big or too small

  • A valid driver's license

 

We are a web-based company, so this candidate must be able to communicate clearly and effectively in writing.  

To apply, please submit your most up to date resume, and a cover letter with the following:  First, introduce yourself!  Why, specifically, are you applying for this position?  What role on your resume has been the most rewarding or enjoyable so far, and why?  What does it mean to be organized, to you?  Lastly, please submit a bulleted list of the top five items from this job description that you believe you will excel at most.  


This position will be Monday to Friday, 40 hours per week, located in our North Andover, MA manufacturing studio.  Pay rate will range based on experience from 15 to 22 per hour.  

A cover letter and updated resume are required to be considered for this position.  To submit your resume & cover letter for consideration, email jobs@melaniecasey.com

 

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Bench Jeweler - Full-Time

Posted September 18, 2017

Melanie Casey is seeking a detail-oriented bench jeweler, who is eager to learn!  This full-time position will be responsible for ring resizing, post and necklace assembly, and bringing raw castings to a final polish.  This position will be Monday to Friday, 40 hours per week with optional over time.  Pay rate will range based on experience from 14 to 20 per hour. 

Skills required:

  • Gold soldering
  • Ring resizing
  • Sprue removal
  • Cleaning and polishing castings
  • Willingness to learn and adapt to a fast paced production environment
A little bit about us at Melanie Casey:
Our fine jewelry collection is entirely handmade here in our North Andover, MA based showroom and studio.  We work in 14k gold right now and will be adding platinum to our offerings in the spring.  Our shop is very small, but we are growing rapidly.  We are currently looking for a sixth jeweler to join our team.  Training will be provided, led by our highly skilled head jeweler who has many years of experience and an impressive background.  We believe in the benefits of technology and quality tools to produce the best possible quality of craftsmanship, so our jewelers have access to some of the best technology in the industry.  We have recently converted to a paperless environment with each jeweler working from their own dedicated iPad, and we are always looking to become more streamlined and productive. 
   
The bench jewelry position will be full time, 40hours, Mon-Fri.  Optional overtime is typically available.  Tasks of the job include removing sprues, grinding and cleaning up castings, and hand polishing initially.  We do not have a polishing buff, so nobody ever gets stuck at a polishing machine for the day!  Since this is a production environment, cast cleaning and polishing will always be part of the job, but as the role continues, we will add more training.  Even though it will take a long time, the ultimate goal is to have every jeweler trained to bring a design from raw casting, to sizing, stone setting, and polishing.  Pay will be based on experience and skill set.  

This position is ideal for someone who wants to be in production jewelry as a long term career, and will be able to take advantage of the combined years of business and jewelry-making experience at Melanie Casey.  We are looking for patience, enthusiasm, and the willingness to go the extra mile to learn a new skill.

 

A cover letter and updated resume are required to be considered for this position. In your cover letter, please let us know why you are a great fit for this position!

To submit your resume & cover letter for consideration, email jobs@melaniecasey.com