Production Time

Open Showroom Hours:

April 2017:

Thursday, April 20th  12:00-7:00
Friday, April 21th  12:00-7:00 
Saturday, April 22th  12:00-5:00  

Come visit us during our open shop days!  We are located at 1007 Osgood St, North Andover Ma 01845 USA.  We are located around the *back* of the building.  Doors are kept locked at all times, so please ring to be let in. 

During open shop hours, no appointment is needed!  We cannot guarantee all products will be available to view in our showroom.  Please email us ahead of your visit to ensure a sample of your favorite piece is available to try on!  Email us at appointments@melaniecasey.com 

 

Production Time

Ready to Ship Jewelry

  • Production time when resizing is required: 1-2 weeks
  • Production time for earrings, necklaces, and bracelets: Up to 1 week

 

Made to Order Jewelry

Production time:  4-6 weeks 

 

Jewelry Resizing and Repairs

Production time:  4-6 weeks

 

We're sorry, but we are unable to accept custom and rush requests at this time. 

*We are still accepting customized items using one of our ring builders.  Find our custom ring builders here.

We require 4-6 weeks to process these orders.  Special photography of your chose gemstone layout is not available at this time.

 

Are you seeing an "out of stock" notification on a piece you would like to order?  Contact Us, and ask our product inquiry team about availability.  Will see what we can do!  Our inventory is all limited edition, so if we cannot fulfill your request, we may be able to add you to our waiting list.