Production Time

Important Holiday Deadlines

In order to receive your order before December 25, please keep in mind the following deadlines:

  • Made-to-order jewelry: place your order by November 17
  • Ready-to-ship jewelry: place your order by December 4

See our blog for more information!


Open Showroom Hours:

November 2017:

Friday, November 17th  11:00-7:00 
Saturday, November 18th  11:00-5:00  

         December 2017:

                 Monday, December 18th - Friday, December 22nd  

Come visit us during our open shop days!  We are located at 1007 Osgood St, North Andover Ma 01845 USA.  We are located around the *back* of the building. 

During open shop hours, no appointment is needed!  We cannot guarantee all products will be available to view in our showroom.  Please email us ahead of your visit to ensure a sample of your favorite piece is available to try on!   


Production Time

Ready to Ship Jewelry

  • Production time for earrings, necklaces, and bracelets: Up to 1 week


Ready to Size Jewelry (our in-stock rings)

  • Production time when resizing is required: 1-2 weeks


Made to Order Jewelry

  • Production time:  4-6 weeks 


Jewelry Resizing and Repairs

  • Production time:  4-6 weeks


We're sorry, but we are unable to accept custom design requests at this time. 

*We are still accepting customized items using one of our ring builders.  Find our custom ring builders here.

We require 4-6 weeks to process these orders.  


Are you seeing an "out of stock" notification on a piece you would like to order?  Contact Us, and ask our product inquiry team about availability.  Will see what we can do!  Our inventory is all limited edition, so if we cannot fulfill your request, we may be able to add you to our waiting list.