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Looking for COVID-19 updates? We are still accepting orders and making jewelry! Check our blog for the latest info.

Jewelry Repair Request
      |      

Jewelry Repair Request

Regular price $0.50 Sale




  • Description

    **We are happy to announce that we're beginning to accept repairs, resizes, and returns again! We are notifying the clients on our waitlist individually. If you are in need of one of these services, please continue to contact us at questions@melaniecasey.com to be added to our waitlist. We will message you with mailing instructions as soon as we're able to accept your shipment!**

    Please purchase this listing if you are requesting a repair for your jewelry. Before you purchase, please email us at questions@melaniecasey.com to ensure your request falls under our warranty terms. 

    You are responsible for shipping the jewelry to our studio for the service.

    Mailing Instructions

     Our address:

    Melanie Casey

    18 Red Spring Road, Suite 102
    Andover, MA 01810

    When mailing back your jewelry, please be sure to:

    • Use secure packaging, such as a sturdy box, so your jewelry reaches us safely and intact.  Please do not ship your jewelry in an envelope. 
    • Require a signature for delivery for safety
    • Get a tracking number for your package, in case we need to locate it in transit
    • Include your name and shipping address on the inside of the box

**We are happy to announce that we're beginning to accept repairs, resizes, and returns again! We are notifying the clients on our waitlist individually. If you are in need of one of these services, please continue to contact us at questions@melaniecasey.com to be added to our waitlist. We will message you with mailing instructions as soon as we're able to accept your shipment!**

Please purchase this listing if you are requesting a repair for your jewelry. Before you purchase, please email us at questions@melaniecasey.com to ensure your request falls under our warranty terms. 

You are responsible for shipping the jewelry to our studio for the service.

Mailing Instructions

 Our address:

Melanie Casey

18 Red Spring Road, Suite 102
Andover, MA 01810

When mailing back your jewelry, please be sure to:

  • Use secure packaging, such as a sturdy box, so your jewelry reaches us safely and intact.  Please do not ship your jewelry in an envelope. 
  • Require a signature for delivery for safety
  • Get a tracking number for your package, in case we need to locate it in transit
  • Include your name and shipping address on the inside of the box

Handmade just for you.

Our designs are made by hand, and we are perfectionists when it comes to the quality of your jewelry. Our attention to detail and old-world techniques ensure that your piece will be handled with care throughout the process, from the jewelry bench to your finger.

Authentic, Natural Materials

We only work with genuine, natural gemstones and diamonds. Your jewelry will come with our artist-signed and serialized Certificate of Authenticity, which lists the elements of your piece. All faceted diamond engagement rings will also include a GIA report for the focal diamond.

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